Major Reinvestment in Customer Support
Major reinvestment reinforces Pelican Engineering Group’s long-term commitment to customer support across the UK and Ireland.
The purpose-built facility will house more than £7.5 million of Yutong parts stock when it opens, with capacity to more than double this in the future. This increased scale will strengthen parts availability, reduce downtime for operators and provide the resilience needed to support the rapidly growing Yutong bus and coach fleet operating throughout the UK and Ireland.
Expansion and Community Investment
The groundbreaking ceremony brought together members of the Pelican and Yutong team to celebrate the start of the construction, highlighting the company’s ongoing commitment to investing in its people, facilities and customers. The expansion will also create additional skilled roles across warehouse operations, logistics, inventory management and customer support, further enhancing Pelican’s investment in the local community.
Chris Waine, Head of Aftermarket Parts at Pelican Bus + Coach, said:
This investment represents a major step forward in strengthening our aftersales operation and our commitment to delivering exceptional service for our customers. Our new warehouse will significantly increase our parts capacity and allow us to respond even faster to our customers’ requirements. With more than 2,500 buses and coaches currently in service and increasing at a rate of 1,000 per year before we take into account the arrival of the Yutong electric truck, this new PDC will future proof our parts operation, strengthen operational excellence and ensure we can continue to deliver the high levels of support and responsiveness our customers expect.
Future-Proof Facility Design
The new 12m high warehouse has been designed to meet the latest BREAM Excellent standard and incorporates Yutong brand styling, a large yard parking area and space to support future expansion as the business continues to grow.
The investment forms part of the Group’s wider growth strategy and reflects its commitment to reinvesting in UK based infrastructure.
