UK Power Networks Services has proudly achieved Mission Zero, while adding a Mission Zero+ WRRR Gold accreditation (equivalent to FORS Gold) and a Sustainability 2 accreditation (aligned to the UN Sustainable Development Goals), taking it to the very highest level of accreditation within the Mission Zero scheme.
UK Power Networks Services is one of the UK’s leading electrical distribution network providers, working with many clients including Transport for London and Network Rail. The company also works on major infrastructure projects such as Hinkley Point.
Lisa Sandle, quality and compliance adviser at UK Power Networks Services, said:
“We’ve held FORS accreditation for many years, but as our fleet is made up entirely of vans, we found FORS was more geared towards HGV operators, which didn’t quite reflect how we operate day-to-day.”
After considering available schemes, UK Power Networks Services decided that Mission Zero was best suited to meet specific operational requirements and decided to transfer accreditation over to Mission Zero from FORS.
Lisa said:
“I found the entire process brilliant. It was clear, straightforward, and the audit itself was seamless. The auditor came well-prepared, understood our business and already knew what we had in place. It was nice and simple from start to finish.”

Lisa Sandle, quality and compliance adviser at UK Power Networks Services
Another aspect of Mission Zero that Lisa found extremely helpful was the ability to upload evidence online via the Mission Zero Accreditation Portal, not just for the initial audit, but also to her help manage compliance continuously throughout the year. Lisa said:
“I look after most of the audits, so being able to upload documents as I go takes a huge weight off me. It is so much easier to keep things up to date without that last-minute pressure.”
Asked if she found it complicated switching accreditations, Lisa stated:
“We should have gone for Mission Zero sooner because it is aligned to different fleet types and much simpler. The Mission Zero team is approachable, knowledgeable and helpful. Nothing is a silly,question and you do not feel like you are trying to figure it all out on your own.”